Social Science

Que : 235. Write four points about consumer exploitation.

Answer:

The consumers are exploited in the following ways:

1. High prices : Generally, the shopkeepers take more price than the fixed retail price according to their own wish. You might also have experienced that we buy a costly commodity from a shop and the same goods is in less price in another shop. If we show him the printed price then he gives us some excuse such as-local tax etc.

2. Inferior quality : Some times the purchased goods are of lower quality for example medicine sold after its expiry date, sometimes electronic devices either burn itself or burn the consumers through electric current. In this way the consumer is cheated and exploited.

3. Adulteration and impurity : Adulteration mean mixing of some cheaper material in a quality commodity. This cause harm to health of consumers. White stone chips mixed with rice, colour in spices, khesari in tur pulse, mixing of harmful substance in other costly items as ghee, oil etc. So as to earn more profit. Sometimes people develop disability of hands and legs due to consumption of adulterated food.

4. False or incomplete information : Many times producers and sellers provide wrong and incomplete information to the customers. Due to this, customers are trapped by purchasing wrong items and their money gets wasted. The correct and complete information about the goods is not given to the consumers regarding the price, quality, expiry date, impact on environment, concitions of purchasing the goods.

5. Artificial scarcity, black marketing and hoarding : Sometimes at the time of festivals etc., the traders in order to earn undue profit create an artificial scarcity of goods through hoarding and then by black marketing, they charge higher prices. Kerosene oil, sugar, etc. are such goods for which the sellers show scarcity and take high prices.

6. Wrong measurement: The sellers do so many mischievous in weighing and measuring goods for example to make the bottom of weight hollow, use of stone instead magnet under the pans of balance etc.

7. After sales service : The customers are attracted in many ways and several attractive post sale services are offered to them until he buys the product, but after the sale of goods the post sale services are not provided in proper time the problems of the consumers are not heard. As a result the consumer becomes harassed.


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